Airtel Restates its commitment to customers

In recognition of the strategic contributions of
Ondo State to the development of the Nigerian
economy, especially the South-West region, leading
telecommunications operator, Airtel Nigeria has
restated its commitment to provide quality service
to its customers across the state and beyond. This assurance was given by the Chief Executive
Officer and Managing Director of Airtel Nigeria,
Segun Ogunsanya, on Friday, at a corporate dinner
event organized by the company at Ruby Event
Centre, Akure, Ondo State. He particularly listed network coverage, quality of
service, capacity building, corporate social
responsibility and exceptional customer
experience as key areas of focus in the state. The CEO who was represented by the Regional
Operations Director for West Region, Segun
Macaulay, said the company is committed to staying
competitive in a fast-changing telecommunications
world and promised to keep customers ahead in
terms of service delivery that makes good business, social and economic sense. According to him, the company decided to meet
with its customers in the state having recognised
the dual contributive role Ondo state has played in
the growth of Airtel and its strategic input in the
development of the Nigerian economy. “Ondo State is central to the operations of Airtel and
in our quest to recreate a uniquely wholesome
telecoms experience in line with our vision of
becoming the most loved brand in the daily lives of
Nigerians, we are renewing our contract with the
Ondo people by empowering them to succeed in life endeavours through our innovative offerings,
pocket-friendly tariffs and corporate social
responsibility initiatives”, he said. Ogunsanya further promised to deploy customers’
insights into building more robust products that
will continue to give the people of Ondo state and
environs the technological edge that will enable
them thrive in a changing world. He expressed delight at the gathering, saying that it
will help break down the little walls, if any, as well
as strengthen connections between Airtel and its
esteemed customers. He also thanked the people
and government of the state, particularly His
Excellency, Governor Olusegun Mimiko for creating an enabling environment for Airtel to thrive. It will be recalled that barely one month ago, Airtel
also hosted its customers in Kwara State, to a gala
night at the Orients Restaurants GRA Ilorin. The
event, which showcased performances by music
and comedy acts, was graced by dignitaries across
the state; top government officials, captains of industry, artistes, media professionals, Airtel
corporate, prepaid and postpaid customers as well
as staff of the company led by the Regional
Operations Director, Segun Macaulay.

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